A major insurance company struggling with manual claims processing.
The Requirement
Automate claims processing to reduce errors and improve turnaround time.
The Challenges
Manual processing led to delays, inconsistencies, and potential for human error.
Our Solution
Developed an AI-powered system that extracts key information from insurance claim documents using NLP techniques. Integrated the system with existing insurance workflows to automate claim processing tasks.
The Business Impact We Delivered
Reduced claims processing time by 50%
Improved accuracy in claim processing by 90%
Increased customer satisfaction with faster claim resolution
Qualifications & Skillsets We Leveraged
AI and NLP expertise.
Technologies Used
Google Cloud AI PlatformIBM Watson Natural Language UnderstandingRobotic Process Automation (RPA)
Compliance
Health Insurance Portability and Accountability Act (HIPAA)
Security
Multi-factor authentication for access control
Regular data backups and disaster recovery plans
The Final Outcome
A more efficient and accurate claims processing system that improved customer satisfaction.
Contact Information
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